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1. Company Name *

2. Country *

3. Email *

4. Phone

5. Job Number *

6. Details of job / services *

7. The way the laboratory staff deal with you is responsive and proactive: Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

8. Commitment with specifications agreed upon: Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

9. Commitment with time schedule: Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

10. Quality and availability of requested services: Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

11. Understanding of laboratory staff for your requirements: Very SatisfiedSatisfiedNeutralUnsatisfiedVery Unsatisfied

12. Suggestions for improvements

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